Know your rights- is our section to raise awareness on your rights to access infrastructure, information, communication, services and facilities. Samarthyam’s policy advocacy to amend and update existing rules and regulations of Government of India has resulted in disability inclusive policies and practices.

Stay connected for updates on the policy and research advocacy that Samarthyam undertake to empower persons with disability and inform you about your rights!

Know Your Rights – Right to Fly with Dignity and Safety

Samarthyam team’s active advocacy with Ministry of Civil Aviation has worked in making Civil Aviation Requirements (CAR) inclusive.

Civil Aviation Requirements, Section 3- CIVIL AVIATION REQUIREMENTS SECTION 3 – AIR TRANSPORT SERIES ‘M’ PART I ISSUE III, 28th February 2014

Report of the Asok Kumar Committee for the Review of The Civil Aviation Requirements …

Full report can be accessed at:

For Government of India, Samarthyam has developed a Training Handbook for Airlines and Airport Authority of India to follow and provide accessible services and facilities to passengers with disabilities and reduced mobility.

Samarthyam has trained all the domestic airlines on disability etiquette, communication, passenger transfer and in flight safety and emergency handling of persons with disabilities.

Airlines trained are as follows:

  • Air India
  • Indigo
  • GoAir
  • JetAirways
  • Vistara
  • SpiceJet

Download : Handbook Air Travel: Sensitization and Training, Ministry of Social Justice & Empowerment, Government of India (PDF,13MB)

Know Your Rights – Accessible Toilets

The Swacch Bharat Abhiyan and Accessible India Campaign mandate accessible public and household toilets for persons with disabilities. There is a critical need to increase understanding on the links between, functionality and maintenance, violence and WASH and promotion of universal access, which benefits persons with disabilities and the entire community.

Right to accessible toilets and know how to practitioners to incorporate access elements during planning, designing, and implementing of Water, Sanitation and Hygiene (WASH) services and facilities will foster accessible public toilets beside general loos. What should you look for:

Five star hotels– two accessible rooms with wheelchair accessible bathrooms
Tourist sites– one unisex accessible toilet with general toilet block
Community toilets– one bathroom and one toilet facility, accessible urinal, washbasin at low height
Schools, colleges, faculty departments, etc.- one accessible toilet with running water on every floor
Public and private buildings such as malls, markets, bus terminus, and railway station etc.- unisex accessible toilet on every floor with directional signage

Samarthyam has developed Practitioner’s Manual on Accessible WASH

Download Manual on Accessible WASH (PDF,5MB)